Privacy Policy
1. Introduction
At Alea Consulting Group (accessible at aleaconsultinggroup.com), we recognize and respect your right to privacy. This Privacy Policy outlines our firm commitment to safeguarding personal data and maintaining transparency about how we collect, use, store, and protect your personal information. We are dedicated to upholding the highest standards of data protection and to ensuring that our processing practices comply with global data protection laws, including the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all personal data collected through our website, aleaconsultinggroup.com, and any related communications, such as emails, web forms, and interactions through digital platforms. Alea Consulting Group acts as the data controller in respect of all personal data processed under this policy, determining the purposes and means of processing your information.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal information:
– Usage Data: Information about how you use our website, such as IP addresses, browser types, referring/exit pages, time zone settings, interaction data, and session statistics.
– Account Data: Personally identifying information you provide to create an account or initiate a professional relationship with us, such as your name, email address, phone number, company name, designation, and business address.
– Profile Data: Information related to user preferences, previous service purchases, survey responses, and behavioral data that helps us tailor our services.
– Communication Data: Records of correspondence between you and Alea Consulting Group, including inquiries, support tickets, contact forms, and complaints.
– Technical Data: Device identifiers, operating systems, hardware specifications, server logs, and other technical diagnostics associated with the use of our digital services.
– Transaction Data: Details of products or services you have purchased from us, billing addresses, and proof of payment or delivery.
– Preference Data: Your marketing and communication preferences, interest in specific services, and consent status for newsletters or promotional communications.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases when processing your personal data:
– Consent: You have given clear, affirmative permission for us to process your data for a specific purpose (e.g., marketing communications).
– Contractual Necessity: The processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contract.
– Legitimate Interests: Processing is necessary for our legitimate business interests, such as to optimize our website, respond to your requests, and improve service quality—provided these interests do not override your fundamental rights.
– Legal Obligation: In rare cases, processing may be required for compliance with a legal obligation to which we are subject.
5. Your Rights
In accordance with applicable data protection laws, you may exercise the following rights regarding your personal data:
– Right of Access: Obtain a copy of your personal data held by us.
– Right to Rectification: Request the correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your data where there is no longer a legitimate reason for its continued processing.
– Right to Restrict Processing: Request the limitation of processing under certain circumstances.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us using the details in Section 13 of this Policy.
6. Security Measures
Alea Consulting Group is committed to ensuring the safety and security of your personal data. We implement appropriate technical and organizational measures, including:
– Encryption of data during transmission and at rest;
– Secure access controls to internal systems and databases;
– Regular data backups and disaster recovery procedures;
– Periodic staff training and awareness programs on data privacy;
– Continuous monitoring to detect and respond to vulnerabilities or breaches.
7. International Data Transfers
Wherever your data may be transferred across borders, Alea Consulting Group ensures that it remains protected by adhering to recognized legal mechanisms such as Standard Contractual Clauses approved by the European Commission. We also verify that each recipient of your data offers adequate data protection in accordance with the GDPR, CCPA, and other regional requirements.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes it was collected for, including compliance with applicable legal, accounting, or reporting obligations. Specifically:
– Usage and Technical Data: Retained for up to 24 months for analytics and performance review.
– Account and Profile Data: Retained for the duration of your relationship with us, plus up to 6 years thereafter.
– Communication Data: Retained for 3 to 5 years as part of our customer service records.
– Transaction Data: Retained for a minimum of 7 years in compliance with financial regulations.
– Marketing and Preference Data: Retained until you withdraw consent or opt-out.
Upon expiry of these periods, records are securely deleted or anonymized.
9. Cookie Policy
Our website, aleaconsultinggroup.com, uses cookies to enhance user experience and improve website performance. Cookies are small data files stored on your device when you visit our website, categorized as follows:
– Essential Cookies: Necessary for basic site functionality and access to secure areas. These cannot be disabled.
– Functional Cookies: Enable personalized features and enhanced service.
– Analytics Cookies: Collect anonymous information about user behavior (e.g., Google Analytics) to aid in improving our services.
– Performance Cookies: Measure website performance such as load times, responsiveness, and user interaction feedback.
10. Cookie Management and GDPR / CCPA Compliance
You can manage your cookie preferences directly through our website or your browser settings. Upon first visit, we provide a cookie banner allowing you to accept, reject, or customize cookie usage in compliance with GDPR consent requirements. California residents may further opt-out of the sale or sharing of personal information under CCPA by emailing us at [email protected] or managing settings within our cookie consent platform.
11. Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal data without verifiable parental consent, we will take immediate steps to delete such information. Parents or legal guardians who believe their child has submitted personal information may contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy at our sole discretion to reflect changes in our operations or legal obligations. Where required by law, we will notify users of significant changes via email or a prominent notice on aleaconsultinggroup.com. Continued use of our services after such changes signifies acceptance of the updated terms.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have concerns about your privacy, please contact:
Alea Consulting Group
Email: [email protected]
Website: https://aleaconsultinggroup.com
We are committed to ensuring your data is handled responsibly and remain available to address any questions related to your information or privacy rights.
This Privacy Policy is intended to ensure full compliance with the GDPR, CCPA, and other applicable data protection laws. Please contact us at [email protected] with any privacy-related inquiries.